Terms and conditions

General Conditions

  1. Prices are per cabin per day or per person per day depending on the type of reservation.
  2. Prices are expressed in USD and do not include VAT.
  3. In case of foreign guests VAT will be applied only for services (meals and activities).
  4. Children are allowed only in large cabins.
  5. Extra bed or crib  USD 36 + IVA, net price, per night. Only available in large cabins.
  6. Check In 15 hs. / Check Out 12 hs. If a guest asks for an early check in we will do our best to fulfill the request.
  7. In accordance with Argentine law, foreigners are exempt from VAT tax for accommodation and breakfast. To apply for the exception we will need a copy of the passport and the payment must be done with a credit card extended by a foreign bank.

 

Prices include:

  • Accommodation in our exclusive cabins
  • Buffet breakfast at Huet-Huet Gourmet Restaurant or at the Cabin
  • Wi-fi conexión in the cabins and Restaurant
  • Safety box
  • Maid service
  • Parking
  • Front desk available from 9 am to 9 pm
  • All inclusive reservations also include round trip transfer to Esquel Airport or Bus Station, guiding service, local transfer, boats and lunch at the river.

 

Terms and Conditios

BOOKING AND PAYMENT: Reservations should be done by pone (+54-9-11-55122611) or by mail (info@elaurapatagonia.com) to our reservation office in Buenos Aires. The reception of the reservation does not imply its confirmation. The reservation shall be expressly confirmed by El Aura S.A by mail and shall be settled only after a 50% payment of the total amount. Balance shall be paid 15 days before check in. Both payments should be done exclusively through bank deposit or wire transfer.

 

Bank Information
BBVA Banco Francés
Cuenta corriente en pesos
El Aura SA /Cuit:30708276851/ Responsable Inscripto
Número de Cuenta: 470-20-4462/1
CBU: 0170470320000000446219
BBVA Banco Francés
Caja de ahorro en dólares
El Aura SA /Cuit:30708276851/ Responsable Inscripto
Número de Cuenta: 099-067816/8
CBU: 0170099226000006781684

 

The minimun stay is 2 nights.

PRICES: prices are per cabin per day or per person per day and should be paid in USD or Argentine pesos in accordance with the currency rate set by El Aura S.A.

CANCELATIONS: Reservations cancelled at least 15 days in advance from the arrival date can be booked for the following season or, if the guest prefers a refund, 50% refund of the total amount paid at t the moment of the cancellation. Any reservation cancelled after that period shall not be refunded whatsoever. Any cancellation should be informed by mail to info@elaurapatagonia.com and confirmed by El Aura SA

TAXES: Except for VAT all taxes are included in our rates.

PETS: Pets are not allowed in the National Park

CHANGES IN RESERVATIONS: any change in the reservations should be made in accordance with our availability and our cancelation policy.

CHANGE IN ACTIVITIES: El Aura S.A. through the Lodge Management shall change at its sole discretion the schedule for fishing or other activities to achieve better results, and shall be entitled to cancel or change, partially or totally the itineraries of each tour either provided by the lodge or contracted by third parties, without previous notice.

OTHERS: the working hours at the restaurant shall be communicated daily. Transfer services and/or tours shall be taken by vehicles/boats duly accredited and having the corresponding insurance.

THERE IS NO CELL PHONE SIGNAL IN THE AREA

REMEMBER THAT EL AURA LODGE IS LOCATED IN A REMOTE AREA, FOR THAT REASON SOMETIMES INTERNET IS A LITTLE LOW FOR NAVEGATION BUT WORKS WELL FOR WHATSAPP SERVICE.

TERM: Either part can terminate this Price Agreement by giving 30 days written notice to the other part. El Aura SA reserves the right to adjust the Prices stipulated here, either for reasons of inflation, devaluation or any other factor that merits adjustment.

El Aura SA will not be responsible for the fortuitous event or force majeure arising, among others, from the following causes: acts or resolutions of authority, labor problems or conflicts and, in general, situations beyond the control of the company.

Fiscal Data